At Flower Delivery Finsbury, we are committed to delivering only the freshest flowers to households and businesses in our local area. As a trusted Finsbury florist, we pride ourselves on sourcing premium blooms and preparing every arrangement to order. Our Fresh Flower Guarantee ensures your peace of mind with every delivery—you and your recipients will always enjoy vibrant, fresh flowers, every time.
We take great care in packaging your bouquets and floral gifts to ensure they arrive in the best condition possible. If, despite our efforts, your flowers arrive damaged or not as expected, please notify us as soon as possible after delivery. To help us resolve your concern swiftly, we may request a photo of the delivered flowers and packaging. Our team will assess any issues promptly and offer the appropriate resolution in line with our policy.
Your satisfaction is at the heart of our business. That’s why we offer a freshness window on all blooms delivered within Finsbury and surrounding areas. Our flowers are guaranteed to remain fresh and beautiful for a minimum of five days from the time of delivery, provided they are cared for according to the instructions supplied. If your arrangement fails to meet this standard, please let us know within this window for a quick review and resolution.
We believe that a great flower delivery experience revolves around trust and satisfaction. If your order arrives damaged, wilted, or not up to the promised quality and you contact us within the freshness window, you may be eligible for one of the following options, depending on the circumstances:
Our team will guide you through the steps and ensure a hassle-free process. Your happiness is our priority!
We understand that, at times, things can go wrong. If you have any concerns or complaints regarding your order or service experience, we invite you to contact us promptly. To help us resolve your complaint efficiently, please include details such as your order number, delivery date, and a clear description of the issue. Where relevant, supporting photos are very helpful. Our customer service team reviews all complaints carefully and will be in touch to discuss resolutions within a reasonable timeframe. We value your feedback and strive to improve every day.
As a local Finsbury florist, we are honoured to serve the community. Our dedication to quality, professionalism and customer satisfaction has made us a preferred choice for both households and businesses in the area. We appreciate your trust in us and look forward to exceeding your expectations with every delivery.
If you have any questions about our returns, refunds, or complaints policy, please contact us. Flower Delivery Finsbury is always here to help ensure your fresh flower experience is second to none.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
